포지션 상세
Purpose & Overall Relevance for the Organization:
• Conduct local trainings based on the training needs of the organization and channel.
• Develop and lead training-related programs and projects, and contribute to business improvement by end-to end management
• Customize training programs so that it can always be consumer/employee-centric, and drive training and related activities to create the best impact on business increase and employee development
• Implement foundation / functional trainings to area of responsibility consistently across the Retail and Wholesale organization
• Create and develop relevant learning tools and materials to educate employees of Retail and Wholesale stores
• Implement in-store training and coaching, monitoring where required, follow up and track business results to ensure learning effectiveness and performance improvement
• Support annual Retail and Wholesale initiatives (global/local) by providing required learning
• Provide product training to the defined target group to ensure a thorough understanding of the product knowledge
• Track the progress of aGRU implementation and SHINE completion status
• Maintain an updated Learning ROI, business KPIs with consistency
• Closely collaborate with global colleagues to bring group wide learning content to the organization with more value
• Regularly review feedback (e.g. training satisfaction survey, FGI, TNPS) and benchmark group-wide best practices to continuously improve learning effectiveness
• Update, maintain, and manage the entire training records of employees every year
• Proven track record in managing training for a large multi-national organization
• Previous experience of the implementation of training programs – planning, development, delivery, report
• Ability to create and manage multiple trainings and projects
• Flexibility in working across multiple geographies and time zones, and with multiple countries and cultures
• Conduct local trainings based on the training needs of the organization and channel.
• Develop and lead training-related programs and projects, and contribute to business improvement by end-to end management
• Customize training programs so that it can always be consumer/employee-centric, and drive training and related activities to create the best impact on business increase and employee development
주요업무
• Identify learning needs for Retail and Wholesale store employees as well as office employees by using the defined process to ensure relevant and focused learning offerings• Implement foundation / functional trainings to area of responsibility consistently across the Retail and Wholesale organization
• Create and develop relevant learning tools and materials to educate employees of Retail and Wholesale stores
• Implement in-store training and coaching, monitoring where required, follow up and track business results to ensure learning effectiveness and performance improvement
• Support annual Retail and Wholesale initiatives (global/local) by providing required learning
• Provide product training to the defined target group to ensure a thorough understanding of the product knowledge
• Track the progress of aGRU implementation and SHINE completion status
• Maintain an updated Learning ROI, business KPIs with consistency
• Closely collaborate with global colleagues to bring group wide learning content to the organization with more value
• Regularly review feedback (e.g. training satisfaction survey, FGI, TNPS) and benchmark group-wide best practices to continuously improve learning effectiveness
• Update, maintain, and manage the entire training records of employees every year
자격요건
Knowledge Skills and Abilities:• Proven track record in managing training for a large multi-national organization
• Previous experience of the implementation of training programs – planning, development, delivery, report
• Ability to create and manage multiple trainings and projects
• Flexibility in working across multiple geographies and time zones, and with multiple countries and cultures
