포지션 상세
The position is based in Hong Kong Corporate Office and will provide technical assistance and support to end users, and participate in various IT projects.
Key responsibilities include:
• Perform hardware and software installation, configuration and troubleshooting service of PCs, notebooks and printers;
• Support mobile device management for iOS and Android;
• Support wireless network, conference room equipment and VoIP telephone system;
• Maintain IT inventory and assist in equipment purchase process;
• Liaise with vendors for the maintenance of hardware and service for users;
• Participate in various projects as required;
• Update standard operation procedure and manual.
• Minimum 1 year's relevant experience in helpdesk support;
• Basic knowledge on Windows Servers and networking;
• Good command of spoken, written English and Chinese, English is essential;
• Proactive, independent and responsible.
Key responsibilities include:
주요업무
• Provide technical assistance and support to end users;• Perform hardware and software installation, configuration and troubleshooting service of PCs, notebooks and printers;
• Support mobile device management for iOS and Android;
• Support wireless network, conference room equipment and VoIP telephone system;
• Maintain IT inventory and assist in equipment purchase process;
• Liaise with vendors for the maintenance of hardware and service for users;
• Participate in various projects as required;
• Update standard operation procedure and manual.
자격요건
• Higher Diploma or above in Computer Science or related disciplines;• Minimum 1 year's relevant experience in helpdesk support;
• Basic knowledge on Windows Servers and networking;
• Good command of spoken, written English and Chinese, English is essential;
• Proactive, independent and responsible.
