포지션 상세
Cushman & Wakefield (NYSE: CWK) is a leading global real estate services firm that delivers exceptional value for real estate occupiers and owners. Cushman & Wakefield is among the largest real estate services firms with approximately 50,000 employees in 400 offices and 60 countries. In 2022, the firm had revenue of $10.1 billion across core services of property, facilities and project management, leasing, capital markets, valuation, and other services.
Global Occupier Services (GOS) at Cushman & Wakefield is a business unit specializing in the provision of a range of services which are specifically tailored to the requirements of globally active companies and their worldwide real estate interests. The range of services provided by GOS varies from market to market and client by client, but is fundamentally built around consultancy, advisory, transaction management, project and development services, workplace, and integrated facilities management services.
• Within the scope of the assigned remit, take all practical actions to keep the assigned portfolio safe, healthy and in a well-maintained and serviceable condition in keeping with the specific performance requirements and expectations of the project.
• Respond promptly, effectively, and competently, taking such action/s as needed or necessary (within the assigned limits of delegated authority), to all identified risks, hazards, risk-events, impairments, incidents, and emergencies as may, from time-to-time, befall or impact the assigned portfolio.
• Prepare, plan, and deliver all aspects of the Site Facilities Management and Operations Plan (or equivalent) - including inspection, maintenance (responsive and planned) and upkeep against agreed standards of the assigned site/s (including related assets, buildings, equipment, and features).
• Develop, performance-manage, and optimise the downstream supply-chain for all in-scope included services and supplies (including initiation, contracting and maintenance of Supplier relationships and all aspects of Supplier administration and management).
• Develop, prepare, and present facilities and site-related management reporting including site status, performance, incident, cost, budget, service delivery and management reports (for both internal, C&W and external, Client facing purposes).
• Prepare, plan and report on all elements cost and expense control including budget estimation, tracking, and reporting of actuals and budgets (whether OPEX and/or CAPEX related) overseeing the relevant Procure-to-Pay processes (“Manager/Authoriser” role in the commitment, work-order, purchase-request, purchase-order, goods/service receipt and vendor payment).
• Freely provide specialist knowledge, advice, and expertise in support of C&W’s commitments and responsibilities.
• Demonstrate commitment to constant innovation and optimisation/improvement of services and service delivery via active participation, support and/or leadership of relevant programmes and initiatives.
• Carry-out and execute all in-scope aspects of facilities administration and related documentation control including preparation, upkeep, storage, and retrieval of all facilities related documentation (manuals, plans, drawings, reports, guidelines, procedures, directions and the like).
• Manage the assigned team of direct and indirect reports including all aspects of employee engagement (within typical remit of a People Manager), performance management (including Goal Setting, Performance Review and, where required, Performance Improvement activities).
• Maintain a high-level of Employee Engagement with the assigned team of direct reports.
Maintain a high-level of Customer Engagement (including meeting the assigned targets for Customer Satisfaction) with all levels of the customer stakeholder group.
• From time-to-time, carry out other tasks, duties and responsibilities as may be needed, assigned or instructed, within the reasonable requirements and needs of the business.
• 10+ years of relevant experience in comparable roles (including developmental roles) along with a consistent track record of success and achievements in prior developmental roles
• Possess an expert level knowledge of complex large-scale building systems and property operations (such as mechanical, electrical, plumbing, building management and control and/or related systems knowledge and competencies)
• Excellent written and oral communication and presentation skills (ideally multi-lingual)
• Demonstrable leadership experience with high-performing teams
Global Occupier Services (GOS) at Cushman & Wakefield is a business unit specializing in the provision of a range of services which are specifically tailored to the requirements of globally active companies and their worldwide real estate interests. The range of services provided by GOS varies from market to market and client by client, but is fundamentally built around consultancy, advisory, transaction management, project and development services, workplace, and integrated facilities management services.
주요업무
• Within the scope of the assigned remit, take all practical actions to keep the assigned portfolio compliant with all relevant laws, regulations, and applicable policies and guidelines.• Within the scope of the assigned remit, take all practical actions to keep the assigned portfolio safe, healthy and in a well-maintained and serviceable condition in keeping with the specific performance requirements and expectations of the project.
• Respond promptly, effectively, and competently, taking such action/s as needed or necessary (within the assigned limits of delegated authority), to all identified risks, hazards, risk-events, impairments, incidents, and emergencies as may, from time-to-time, befall or impact the assigned portfolio.
• Prepare, plan, and deliver all aspects of the Site Facilities Management and Operations Plan (or equivalent) - including inspection, maintenance (responsive and planned) and upkeep against agreed standards of the assigned site/s (including related assets, buildings, equipment, and features).
• Develop, performance-manage, and optimise the downstream supply-chain for all in-scope included services and supplies (including initiation, contracting and maintenance of Supplier relationships and all aspects of Supplier administration and management).
• Develop, prepare, and present facilities and site-related management reporting including site status, performance, incident, cost, budget, service delivery and management reports (for both internal, C&W and external, Client facing purposes).
• Prepare, plan and report on all elements cost and expense control including budget estimation, tracking, and reporting of actuals and budgets (whether OPEX and/or CAPEX related) overseeing the relevant Procure-to-Pay processes (“Manager/Authoriser” role in the commitment, work-order, purchase-request, purchase-order, goods/service receipt and vendor payment).
• Freely provide specialist knowledge, advice, and expertise in support of C&W’s commitments and responsibilities.
• Demonstrate commitment to constant innovation and optimisation/improvement of services and service delivery via active participation, support and/or leadership of relevant programmes and initiatives.
• Carry-out and execute all in-scope aspects of facilities administration and related documentation control including preparation, upkeep, storage, and retrieval of all facilities related documentation (manuals, plans, drawings, reports, guidelines, procedures, directions and the like).
• Manage the assigned team of direct and indirect reports including all aspects of employee engagement (within typical remit of a People Manager), performance management (including Goal Setting, Performance Review and, where required, Performance Improvement activities).
• Maintain a high-level of Employee Engagement with the assigned team of direct reports.
Maintain a high-level of Customer Engagement (including meeting the assigned targets for Customer Satisfaction) with all levels of the customer stakeholder group.
• From time-to-time, carry out other tasks, duties and responsibilities as may be needed, assigned or instructed, within the reasonable requirements and needs of the business.
자격요건
• Higher Level Qualification / Certification (such as Degree or Diploma) in Mechanical/ Electrical/Civil Engineering, Building/ Facilities/ Real Estate Management, or related/equivalent course of study• 10+ years of relevant experience in comparable roles (including developmental roles) along with a consistent track record of success and achievements in prior developmental roles
• Possess an expert level knowledge of complex large-scale building systems and property operations (such as mechanical, electrical, plumbing, building management and control and/or related systems knowledge and competencies)
• Excellent written and oral communication and presentation skills (ideally multi-lingual)
• Demonstrable leadership experience with high-performing teams
