포지션 상세
Weave Living is Asia Pacific’s leading integrated lifestyle rental apartment developer, owner, operator, and asset manager. Our beautifully designed and professionally managed living options include multifamily apartments, luxury serviced suites, and private studios in wholly owned buildings in prime city centre locations. We pride ourselves in bringing hassle-free city living experience to our residents delivering fantastic value. Our properties are home to global citizens who rave about our fully furnished, design-led living spaces, amazing, shared spaces, state-of-the-art technology, luxury amenities, unmatched service, and most importantly a vibrant community led by our very own brand ambassadors. Focus on sustainability, and creating positive social impact is at the heart of everything we do. We are a portfolio company of leading global private equity firm Warburg Pincus, and work with several marquee institutional investors as JV partners in our residential-for-rent asset management business. Our current AUM on a fully invested basis is c. USD 3.2 billion with over 2,300 units spread across APAC’s key gateway cities. We are rapidly expanding in the region with Japan and Korea as key target markets, to complement our existing presence in Hong Kong and Singapore.
*When applying, please attach your CV in English in addition to your primary CV or other required documents
We're looking for energetic team players to join our Community Teams for properties in Seoul to ensure we are consistently delivering on our brand promise to our customers and curating and cultivating a strong sense of community.
Selected candidates will be trained to deliver exceptional customer service, curating on-property events as well as executing social media marketing strategies.
Responsibilities:
• Delivering and facilitating outstanding service to residents and represent the Weave brand in all aspects
• Creating a warm and welcoming environment for our residential community
• Recognizing and anticipating / reacting to the changing needs, expectations, and emotions of our customers, working with all in-house teams to ensure that the brand and its products and services are all coordinated to deliver the greatest possible customer experience
• Coordinating and executing community initiatives and events designed to develop resident relationships and help build both brand and property awareness in partnership with Operations team
• Be the go-to person for residents and co-ordinate with on-property operations team to resolving resident issues with professionalism and patience
• Reporting on resident suggestions with creative ideas to enhance living experience
• Conducting property viewings to support our leasing strategy when needed
• Executing social media marketing strategies at the property level in collaboration with the Marketing team
*근무지역:
• 서울 영등포구 양평로 132 위브스위트 - 선유 파크사이드
• 서울 강남구
*Location:
• 132 Yangpyeong-ro, Yeongdeungpo District, Seoul, South Korea (Weave Suites – Sunyu Parkside)
• Gangnam District, Seoul
• Strong people skills - approachable, a good listener, and empathetic
• 2+ years of professional working experience with extensive time in customer-facing setting
• Background in boutique hotel, serviced accommodation or co-working environments will be a plus
• Experience in coordinating events will be a plus.
• Experience in adapting to challenges, dealing with emergency or crisis situations and managing conflict and complaints in a constantly changing environment.
• Strong communication skills in written and spoken English and Korean, other languages would be an advantage.
*When applying, please attach your CV in English in addition to your primary CV or other required documents
주요업무
About the Role:We're looking for energetic team players to join our Community Teams for properties in Seoul to ensure we are consistently delivering on our brand promise to our customers and curating and cultivating a strong sense of community.
Selected candidates will be trained to deliver exceptional customer service, curating on-property events as well as executing social media marketing strategies.
Responsibilities:
• Delivering and facilitating outstanding service to residents and represent the Weave brand in all aspects
• Creating a warm and welcoming environment for our residential community
• Recognizing and anticipating / reacting to the changing needs, expectations, and emotions of our customers, working with all in-house teams to ensure that the brand and its products and services are all coordinated to deliver the greatest possible customer experience
• Coordinating and executing community initiatives and events designed to develop resident relationships and help build both brand and property awareness in partnership with Operations team
• Be the go-to person for residents and co-ordinate with on-property operations team to resolving resident issues with professionalism and patience
• Reporting on resident suggestions with creative ideas to enhance living experience
• Conducting property viewings to support our leasing strategy when needed
• Executing social media marketing strategies at the property level in collaboration with the Marketing team
*근무지역:
• 서울 영등포구 양평로 132 위브스위트 - 선유 파크사이드
• 서울 강남구
*Location:
• 132 Yangpyeong-ro, Yeongdeungpo District, Seoul, South Korea (Weave Suites – Sunyu Parkside)
• Gangnam District, Seoul
자격요건
Requirements:• Strong people skills - approachable, a good listener, and empathetic
• 2+ years of professional working experience with extensive time in customer-facing setting
• Background in boutique hotel, serviced accommodation or co-working environments will be a plus
• Experience in coordinating events will be a plus.
• Experience in adapting to challenges, dealing with emergency or crisis situations and managing conflict and complaints in a constantly changing environment.
• Strong communication skills in written and spoken English and Korean, other languages would be an advantage.
