포지션 상세
Joining Sendbird isn’t just a career choice; it’s an opportunity to cultivate meaningful connections and drive exceptional customer experiences in the world of cutting-edge communication technology.
I wanted to join a company with a strong culture of growth.
At Sendbird, I get to be a part of a team and be my best self, a place where the team’s growth as well as my own is aligned with the company’s success.
I feel proud to work on a product that is used by hundreds of millions of people every day, all over the world.
Our mission is to build connections in a digital world.
We believe that digital doesn’t have to mean impersonal.
That physical boundaries shouldn’t create relationship boundaries.
We believe in authenticity over superficiality, and in conversations over text messages.
• You’ll operate at the front lines—engineering solutions alongside customers—while directly shaping the technical foundation of Sendbird’s AI Agent platform.
• Collaborate with Forward Deployed PMs, core product teams, and designers to ship customer-centric solutions.
• Tune system prompts, configure toolchains, and iterate on agent behaviors to meet real-world use cases.
• Rapidly prototype and deploy AI agents using LLM APIs (e.g., OpenAI, Claude).
• Build and extend agent interfaces and dashboards using modern web frameworks like Next.js and React.
• Integrate backend APIs that power RAG pipelines, knowledge bases, and custom tools.
• Own the technical implementation for customer deployments—from setup to monitoring.
• Document implementation decisions, maintain architecture diagrams, and lead technical demos.
• You enjoy working directly with customers and thrive at the edge of engineering, product, and delivery.
• You love fast-paced environments, ambiguous challenges, and high-stakes problem solving.
• You think like an AI—mapping inputs to outcomes, reasoning through system prompts, and anticipating where things can go wrong.
• You understand Python, web frameworks, and LLM APIs—or you’re hungry to dive in and learn by building.
• You’re a team player who thrives in cross-functional collaboration with engineers, PMs, and designers.
• Strong proficiency in Python and ability to write clean, maintainable code.
• Hands-on experience with full-stack web development: React and modern JavaScript/TypeScript on the frontend, and backend frameworks such as Node.js, Django, or Express.
• Understanding of CI/CD practices and observability (e.g., logging, metrics dashboards, uptime monitoring).
• Strong collaboration skills and comfort working in agile, cross-functional teams.
• High ownership and comfort with ambiguity—you move fast, adapt quickly, and drive progress without waiting for perfect plans.
I wanted to join a company with a strong culture of growth.
At Sendbird, I get to be a part of a team and be my best self, a place where the team’s growth as well as my own is aligned with the company’s success.
I feel proud to work on a product that is used by hundreds of millions of people every day, all over the world.
Our mission is to build connections in a digital world.
We believe that digital doesn’t have to mean impersonal.
That physical boundaries shouldn’t create relationship boundaries.
We believe in authenticity over superficiality, and in conversations over text messages.
주요업무
• As the FDE, you will play a critical role in building, integrating, and deploying production-grade AI agents tailored to each customer’s needs.• You’ll operate at the front lines—engineering solutions alongside customers—while directly shaping the technical foundation of Sendbird’s AI Agent platform.
• Collaborate with Forward Deployed PMs, core product teams, and designers to ship customer-centric solutions.
• Tune system prompts, configure toolchains, and iterate on agent behaviors to meet real-world use cases.
• Rapidly prototype and deploy AI agents using LLM APIs (e.g., OpenAI, Claude).
• Build and extend agent interfaces and dashboards using modern web frameworks like Next.js and React.
• Integrate backend APIs that power RAG pipelines, knowledge bases, and custom tools.
• Own the technical implementation for customer deployments—from setup to monitoring.
• Document implementation decisions, maintain architecture diagrams, and lead technical demos.
자격요건
• You have 2–3 years of hands-on software engineering experience, preferably in full-stack or backend development.• You enjoy working directly with customers and thrive at the edge of engineering, product, and delivery.
• You love fast-paced environments, ambiguous challenges, and high-stakes problem solving.
• You think like an AI—mapping inputs to outcomes, reasoning through system prompts, and anticipating where things can go wrong.
• You understand Python, web frameworks, and LLM APIs—or you’re hungry to dive in and learn by building.
• You’re a team player who thrives in cross-functional collaboration with engineers, PMs, and designers.
• Strong proficiency in Python and ability to write clean, maintainable code.
• Hands-on experience with full-stack web development: React and modern JavaScript/TypeScript on the frontend, and backend frameworks such as Node.js, Django, or Express.
• Understanding of CI/CD practices and observability (e.g., logging, metrics dashboards, uptime monitoring).
• Strong collaboration skills and comfort working in agile, cross-functional teams.
• High ownership and comfort with ambiguity—you move fast, adapt quickly, and drive progress without waiting for perfect plans.
