포지션 상세
※ When submitting documents, attaching an English Resume or CV is mandatory
Lead product management, product marketing and user experience teams to improve business success in alignment with the company vision.
• Drive the end-to-end product lifecycle – from ideation to launch – creating innovative features that ignite user engagement and cultivate a fiercely loyal community.
• Champion a data and research driven culture by establishing robust A/B testing, feedback loops, and user research programs (surveys, interviews, market research) to build systems that deliver exceptional results across diverse objectives.
• Forge powerful partnerships with merchants across our super-app, enabling them to connect with millions of Rakuten Mobile users in Japan and unlock new revenue streams.
• Develop cutting-edge strategies for building, maintaining, and monetizing our user data mart, turning behavioral insights into game-changing product solutions.
• Lead with a customer-first mindset, spearheading initiatives that proactively prevent churn, mitigate risk, and elevate customer support to new heights.
• Collaborate with a world-class team of data scientists, engineers, product developers, and marketers to define and execute a bold vision for the future of our super-app.
• Take ownership of critical decisions across internal and external processes, streamlining workflows and accelerating execution to achieve ambitious goals.
• Dive deep into complex data, market trends, and competitor analysis to drive data-informed decisions that fuel revenue growth, boost ARPU, and establish a thriving ecosystem of Rakuten services and users.
• Lead the charge in integrating cutting-edge AI solutions across product development, user interaction, and internal processes, transforming the way we operate and engage with our users.
• Propose innovative product ideas and AI integration concepts. Quickly validate product concepts with available resources.
• Proven experience in achieving significant revenue uplift, engagement uplift, consumer experience improvement.
• Demonstrates ability to understand user needs and feedback and translate them into product development opportunities.
• Unleash Innovation by generate groundbreaking product ideas, rapidly validate concepts, and adapt strategies to drive continuous improvement and market leadership.
• Experience working with chat applications, communication services and products, super-apps/everything-apps and consumer centric applications.
• Experience navigating entire life cycle of product, adopting consumer feedback and taking charge of pre and post launch execution.
• Excellent communication skills for presenting to crucial stakeholders, senior executives and parallel teams and ability to build interpersonal relations through shared objectives in line with the company vision.
• Proven track record of launching and scaling innovative products that prioritize consumer satisfaction.
• Strong analytical skills and ability to drive decisions that are inspired by data.
• Strong understanding of business models, advertisement industry and competitive landscape of telecom industry and consumer centric industries.
• Strong ability to calculate costs and profits with a solid understanding of return on investment (ROI).
• Possess deep knowledge on AI and ML models and ability to spearhead adoption of innovative and competitive AI practices, products and features with a focus on generative AI, hyper-personalization and clustering concepts.
• Champion Data Privacy and Security: Possess a strong understanding of fundamental information security and data privacy principles, including authentication, authorization, and data protection. Proactively identify and mitigate security risks throughout the product development lifecycle, collaborating with information security teams to ensure robust protection.
• Demonstrated ability to lead and motivate cross-functional teams.
• Educational Qualification: BE / BTech / ME / MTech + MBA from tier I/ tier II B-school.
Lead product management, product marketing and user experience teams to improve business success in alignment with the company vision.
주요업무
As a CPO within Strategy and Product Office, you will be required to do below activities:• Drive the end-to-end product lifecycle – from ideation to launch – creating innovative features that ignite user engagement and cultivate a fiercely loyal community.
• Champion a data and research driven culture by establishing robust A/B testing, feedback loops, and user research programs (surveys, interviews, market research) to build systems that deliver exceptional results across diverse objectives.
• Forge powerful partnerships with merchants across our super-app, enabling them to connect with millions of Rakuten Mobile users in Japan and unlock new revenue streams.
• Develop cutting-edge strategies for building, maintaining, and monetizing our user data mart, turning behavioral insights into game-changing product solutions.
• Lead with a customer-first mindset, spearheading initiatives that proactively prevent churn, mitigate risk, and elevate customer support to new heights.
• Collaborate with a world-class team of data scientists, engineers, product developers, and marketers to define and execute a bold vision for the future of our super-app.
• Take ownership of critical decisions across internal and external processes, streamlining workflows and accelerating execution to achieve ambitious goals.
• Dive deep into complex data, market trends, and competitor analysis to drive data-informed decisions that fuel revenue growth, boost ARPU, and establish a thriving ecosystem of Rakuten services and users.
• Lead the charge in integrating cutting-edge AI solutions across product development, user interaction, and internal processes, transforming the way we operate and engage with our users.
• Propose innovative product ideas and AI integration concepts. Quickly validate product concepts with available resources.
자격요건
• 15+ years of product management experience with strong analytical skills, business acumen, and experience for developing actionable insights.• Proven experience in achieving significant revenue uplift, engagement uplift, consumer experience improvement.
• Demonstrates ability to understand user needs and feedback and translate them into product development opportunities.
• Unleash Innovation by generate groundbreaking product ideas, rapidly validate concepts, and adapt strategies to drive continuous improvement and market leadership.
• Experience working with chat applications, communication services and products, super-apps/everything-apps and consumer centric applications.
• Experience navigating entire life cycle of product, adopting consumer feedback and taking charge of pre and post launch execution.
• Excellent communication skills for presenting to crucial stakeholders, senior executives and parallel teams and ability to build interpersonal relations through shared objectives in line with the company vision.
• Proven track record of launching and scaling innovative products that prioritize consumer satisfaction.
• Strong analytical skills and ability to drive decisions that are inspired by data.
• Strong understanding of business models, advertisement industry and competitive landscape of telecom industry and consumer centric industries.
• Strong ability to calculate costs and profits with a solid understanding of return on investment (ROI).
• Possess deep knowledge on AI and ML models and ability to spearhead adoption of innovative and competitive AI practices, products and features with a focus on generative AI, hyper-personalization and clustering concepts.
• Champion Data Privacy and Security: Possess a strong understanding of fundamental information security and data privacy principles, including authentication, authorization, and data protection. Proactively identify and mitigate security risks throughout the product development lifecycle, collaborating with information security teams to ensure robust protection.
• Demonstrated ability to lead and motivate cross-functional teams.
• Educational Qualification: BE / BTech / ME / MTech + MBA from tier I/ tier II B-school.
