포지션 상세
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. As a Customer Engineering (CE) Manager, you will lead and deploy a team of subject matter experts. This team works alongside customers to provide trusted technical and solution advice, accelerating workload migration and removing technical blockers.
• Foster customer partnership and provide thought leadership related to cloud, cross-pillar solutions, and expansion opportunities to drive technical wins.
• Partner with Sales to define technical go-to-market strategies and delivery plans, with a focus on winning new workloads and driving consumption within existing ones.
• Determine alignment, coverage, and staffing needs through planning stages.
• Balance technical leadership with operational excellence; lead workload and opportunity review meetings and provide insight into how to achieve a technical agreement and migration strategy.
• Work cross-functionally across Google, partners, and your team to resolve technical roadblocks.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Leadership experience (e.g., people management, team lead, mentorship, coaching).
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience with technical conversations, demos, prototyping, or workshops with customers.
• Ability to communicate in English and Korean fluently as this is a customer-facing role that requires interactions in English and Korean with local stakeholders.
주요업무
• Lead a team of CE, focusing on team culture, talent strategy, and skills development to deliver successful cloud transformation outcomes for customers and accelerate value realization.• Foster customer partnership and provide thought leadership related to cloud, cross-pillar solutions, and expansion opportunities to drive technical wins.
• Partner with Sales to define technical go-to-market strategies and delivery plans, with a focus on winning new workloads and driving consumption within existing ones.
• Determine alignment, coverage, and staffing needs through planning stages.
• Balance technical leadership with operational excellence; lead workload and opportunity review meetings and provide insight into how to achieve a technical agreement and migration strategy.
• Work cross-functionally across Google, partners, and your team to resolve technical roadblocks.
자격요건
• Bachelor's degree or equivalent practical experience.• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Leadership experience (e.g., people management, team lead, mentorship, coaching).
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience with technical conversations, demos, prototyping, or workshops with customers.
• Ability to communicate in English and Korean fluently as this is a customer-facing role that requires interactions in English and Korean with local stakeholders.
