포지션 상세
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. The CE serves as an expert technical resource reporting to a site's Data Center Facility Manager and interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors.
• Meet daily hours of operations, on call requirements and response.
• Manage minor and major planned and unplanned site works for critical infrastructure, with a solid understanding of the works involved, risks, mitigation and seeking approvals within relevant SLA's as required.
• Establish performance benchmarks, conduct analysis, and prepare reports on all aspects of the data center facility infrastructure operations and maintenance.
• Perform root cause analysis of equipment failures, and troubleshooting of facility within internal Service Level Agreements (SLA).
• Work with other business leaders and operating partners to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency.
• Lead establishment of documentation relevant to technical support of business & facility operations.
• Provide training and guidance to Engineering Operations Technicians.
• Lead, drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability.
• Assist in recruiting efforts.
• Familiar with the concepts and interaction of Service Management systems (Problem and Change).
• Experience in review and establishment of critical facilities operational documentation including but not limited to Method of Procedure (MOP), Standard Operating Procedure (SOP), Emergency Operating Procedure (EOP), Sequence of Operations (SOO), workflow, checklist etc.
• Experience in the site acceptance test of critical facilities and reviewing the test results based on the contract requirements and international standards.
주요업무
• Act as an escalation point for all facilities-related issues within the data center, escalating to the Data Center Facility Manager as needed.• Meet daily hours of operations, on call requirements and response.
• Manage minor and major planned and unplanned site works for critical infrastructure, with a solid understanding of the works involved, risks, mitigation and seeking approvals within relevant SLA's as required.
• Establish performance benchmarks, conduct analysis, and prepare reports on all aspects of the data center facility infrastructure operations and maintenance.
• Perform root cause analysis of equipment failures, and troubleshooting of facility within internal Service Level Agreements (SLA).
• Work with other business leaders and operating partners to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency.
• Lead establishment of documentation relevant to technical support of business & facility operations.
• Provide training and guidance to Engineering Operations Technicians.
• Lead, drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability.
• Assist in recruiting efforts.
자격요건
• 10+ years of relevant work experience in engineering & maintaining electrical, mechanical, HVAC, fire systems experience in a data center or critical space facility.• Familiar with the concepts and interaction of Service Management systems (Problem and Change).
• Experience in review and establishment of critical facilities operational documentation including but not limited to Method of Procedure (MOP), Standard Operating Procedure (SOP), Emergency Operating Procedure (EOP), Sequence of Operations (SOO), workflow, checklist etc.
• Experience in the site acceptance test of critical facilities and reviewing the test results based on the contract requirements and international standards.
