포지션 상세
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. The Engineering Operations Technician (EOT) ensures all electrical, mechanical, and fire/life safety equipment within the data center operates at peak efficiency and reliability.
• Serve as the primary point of contact for internal and external stakeholders
• Operate electrical and mechanical equipment, including UPS, Transformers, Switchgear, Circuit Breakers, ATS, Generators, HVAC, Exhaust Fans
• Take daily operational readings of all mechanical and electrical equipment through routine rounds and log-taking (temperatures, voltages, currents, etc.)
• Troubleshoot events within internal Service Level Agreements (SLA)
• Manage routine maintenance and emergency services on critical systems
• Maintain high system reliability by prioritizing and resolving trouble tickets efficiently
• Serve as escalation point and provide technical troubleshooting for all environmental and facility issues
• Participate in Data Center power and cooling events
• Follow and maintain the highest safety standards while encouraging a world-class safety culture
• Participate in emergency drills and support emergency facility event response according to established protocols
• Manage procurement for DCEO related expenditure
• Responsible for asset and inventory management
• Perform replacement of internal and external hardware parts of Servers and Network devices
• Knowledge of key electrical competencies and theory
• Knowledge of mechanical systems (Mechanical, HVAC systems, Controls)
주요업무
• Maintain 24/7 operations coverage with flexible scheduling, including rotating shifts• Serve as the primary point of contact for internal and external stakeholders
• Operate electrical and mechanical equipment, including UPS, Transformers, Switchgear, Circuit Breakers, ATS, Generators, HVAC, Exhaust Fans
• Take daily operational readings of all mechanical and electrical equipment through routine rounds and log-taking (temperatures, voltages, currents, etc.)
• Troubleshoot events within internal Service Level Agreements (SLA)
• Manage routine maintenance and emergency services on critical systems
• Maintain high system reliability by prioritizing and resolving trouble tickets efficiently
• Serve as escalation point and provide technical troubleshooting for all environmental and facility issues
• Participate in Data Center power and cooling events
• Follow and maintain the highest safety standards while encouraging a world-class safety culture
• Participate in emergency drills and support emergency facility event response according to established protocols
• Manage procurement for DCEO related expenditure
• Responsible for asset and inventory management
• Perform replacement of internal and external hardware parts of Servers and Network devices
자격요건
• Associate's degree• Knowledge of key electrical competencies and theory
• Knowledge of mechanical systems (Mechanical, HVAC systems, Controls)
