포지션 상세
At Amazon Web Services (AWS) Professional Services, we're hiring Engagement Managers to lead internal AWS, external partner, and customer teams. Engagement Managers deliver AWS cloud products and services that enable our customers to realize their business outcomes. These professional services engagements focus on AWS solutions to help customers and partners remove constraints and accelerate their journey to AWS.
• Plan, organize, and manage all phases of a project lifecycle including governance plans, schedules, milestones, budgets, and success criteria
• Manage engagement goals and lead teams to achieve customers' business outcomes by managing issues, risks, decisions, dependencies, and action items
• Lead individuals and teams to analyze project goals, create plans, and guide AWS team members, customer stakeholders/SMEs to achieve those goals
• Apply strategic thinking to create and execute plans tied to customer business outcomes
• Apply business and financial acumen to achieve measurable business results for customer success
• Interface with senior leadership teams (C-level execs, SVP/VP, Directors) and project-level resources
• Plan and oversee preparation and distribution of project communications
• Work with dispersed teams and executive leadership in complex customer environments
• Manage multiple stakeholders in a matrixed environment
• Influence, negotiate, resolve conflicts, and achieve results through others who are not direct reports
• Travel to client locations to deliver professional services as needed
• Experience leading multiple Agile teams (Scrum Masters, Product Owners) concurrently or at scale
• Experience overseeing roadmap strategy and definition throughout the product life cycle from concept to end of lifecycle
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• 5+ years of product or program management, product marketing, business development or technology experience
주요업무
• Collaborate with AWS field sales, pre-sales, training, and support teams to understand customers' needs and deliver outcomes exceeding expectations• Plan, organize, and manage all phases of a project lifecycle including governance plans, schedules, milestones, budgets, and success criteria
• Manage engagement goals and lead teams to achieve customers' business outcomes by managing issues, risks, decisions, dependencies, and action items
• Lead individuals and teams to analyze project goals, create plans, and guide AWS team members, customer stakeholders/SMEs to achieve those goals
• Apply strategic thinking to create and execute plans tied to customer business outcomes
• Apply business and financial acumen to achieve measurable business results for customer success
• Interface with senior leadership teams (C-level execs, SVP/VP, Directors) and project-level resources
• Plan and oversee preparation and distribution of project communications
• Work with dispersed teams and executive leadership in complex customer environments
• Manage multiple stakeholders in a matrixed environment
• Influence, negotiate, resolve conflicts, and achieve results through others who are not direct reports
• Travel to client locations to deliver professional services as needed
자격요건
• Bachelor's degree in STEM field• Experience leading multiple Agile teams (Scrum Masters, Product Owners) concurrently or at scale
• Experience overseeing roadmap strategy and definition throughout the product life cycle from concept to end of lifecycle
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• 5+ years of product or program management, product marketing, business development or technology experience
