포지션 상세
We are looking for a Senior Manager for the Store Excellence team to oversee and elevate overall brand standards and retail fundamentals inclusive of store environment, service, experiences, and operations across NSO, NVS, and NSP. A proactive and passionate leader is required to identify and explore untapped opportunities in the marketplace. Someone with a strong understanding of the Nike retail ecosystem and brand & retail standards for consumers.
• Develop and build guidelines in areas of opportunity to elevate store environment & service
• Convey partner feedback and challenges, and identify opportunities for improvement and growth
• Strengthen seasonal execution capabilities across partners and store tiers
• Act as a liaison between business teams/partners and the marketing team, ensuring new operating models & guidelines are successfully implemented
• Lead NSP retail excellence assessment to ensure NSP stores maintain the highest level of retail standard at every touchpoint
• Elevate and expand CXP by increasing operational efficiency and commercial & local relevancy
• Leverage O2O communication to support targeted communication and store openings
• 10+ years of overall professional experience
• Comprehensive understanding of retail acumen and holistic consumer insights on sport and retail industry
• A deep understanding of the Nike retail ecosystem inclusive of VMS (Visual Merchandising & Styling), storytelling, and consumer communication
• Ability to work cross-functionally in a matrix organization
• Strong and demonstrated ability to effectively handle complexity and influence stakeholders with clarity
• Leadership mindset to embrace change and lead innovative problem solving
• Fluency in Korean and high proficiency in written and spoken English
주요업무
• Proactively seek opportunities to elevate brand standards and retail fundamentals at retail inclusive of VMS, storytelling, consumer communication, service, and experiences• Develop and build guidelines in areas of opportunity to elevate store environment & service
• Convey partner feedback and challenges, and identify opportunities for improvement and growth
• Strengthen seasonal execution capabilities across partners and store tiers
• Act as a liaison between business teams/partners and the marketing team, ensuring new operating models & guidelines are successfully implemented
• Lead NSP retail excellence assessment to ensure NSP stores maintain the highest level of retail standard at every touchpoint
• Elevate and expand CXP by increasing operational efficiency and commercial & local relevancy
• Leverage O2O communication to support targeted communication and store openings
자격요건
• 7+ years of experience in a relevant retail area• 10+ years of overall professional experience
• Comprehensive understanding of retail acumen and holistic consumer insights on sport and retail industry
• A deep understanding of the Nike retail ecosystem inclusive of VMS (Visual Merchandising & Styling), storytelling, and consumer communication
• Ability to work cross-functionally in a matrix organization
• Strong and demonstrated ability to effectively handle complexity and influence stakeholders with clarity
• Leadership mindset to embrace change and lead innovative problem solving
• Fluency in Korean and high proficiency in written and spoken English
