포지션 상세
라쿠텐심포니의 모회사인 라쿠텐(Rakuten)은 1997년 '라쿠텐 이치바'라는 온라인 쇼핑몰을 시작으로 급속히 성장하며 일본 내 온라인 쇼핑몰 1위를 차지했습니다. 이러한 성공을 기반으로, 라쿠텐은 현재 전 세계 30여 개 국가와 지역에서 70개 이상의 사업체를 운영하는 글로벌 기업으로 자리매김하였습니다.
이후 라쿠텐은 전자상거래, 광고, 패션, 금융, 핀테크 등 다양한 분야에서 사업 영역을 확장해왔으며, 2014년에는 일본에서 MVNO(Mobile Virtual Network Operator) 사업을 시작한 뒤, 4년 전에는 일본 내 네 번째 이동통신사업자(MNO)로 본격적으로 출범했고, 이러한 통신 기술과 노하우는 라쿠텐심포니 설립의 기반이 되었습니다.
라쿠텐심포니는 라쿠텐의 최첨단 통신 기술과 관련 서비스를 혁신적으로 재해석하여 글로벌 시장에 제공하는 역할을 담당하고 있습니다.현재 라쿠텐심포니코리아는 라쿠텐심포니의 인터넷 서비스 사업부 소속으로, 센드 애니웨어, 라쿠텐 네오, 라쿠텐 마리타임과 같은 다양한 서비스를 통해 글로벌 고객에게 혁신적인 솔루션을 제공하고 있습니다.
We are looking for a Product Designer to shape the user experience of our maritime B2B SaaS platform, translating complex workflows and technical data into clear, intuitive interfaces. You will take ownership of the design process from customer discovery and problem definition to UX/UI design, implementation support, and continuous improvement. Working closely with product managers and engineers, you will help define product requirements, guide design decisions, and ensure that the delivered experience meets customer needs. You will also build a scalable design system and maintain design quality as the product grows.
• Shape product requirements: Collaborate with product managers and engineers to define problems, clarify requirements, and prioritize solutions
• Design end-to-end experiences: Create information architectures, user flows, wireframes, prototypes, and detailed UI designs
• Simplify complex workflows: Design dashboards, data tables, search and filtering, role-based access, and workflows involving multiple stakeholders
• Build a consistent design foundation: Develop and maintain reusable components, interaction patterns, and design guidelines
• Support implementation: Provide clear specifications covering interactions, screen states, and edge cases, and collaborate with engineers throughout development
• Ensure design quality: Review implemented features and conduct design QA to maintain usability and consistency before release
• Drive continuous improvement: Use customer feedback and product usage data to evaluate outcomes and improve the product experience
• Ability to translate complex business requirements into clear information architectures and user flows
• Strong UX/UI design skills, including experience with data-intensive interfaces such as dashboards, tables, and forms
• Proficiency in Figma or similar design tools for prototyping and component design
• Experience building, maintaining, or working with design systems
• Ability to explain design decisions and collaborate effectively with product managers and engineers
• A portfolio demonstrating your problem-solving process, contribution, and design outcomes
이후 라쿠텐은 전자상거래, 광고, 패션, 금융, 핀테크 등 다양한 분야에서 사업 영역을 확장해왔으며, 2014년에는 일본에서 MVNO(Mobile Virtual Network Operator) 사업을 시작한 뒤, 4년 전에는 일본 내 네 번째 이동통신사업자(MNO)로 본격적으로 출범했고, 이러한 통신 기술과 노하우는 라쿠텐심포니 설립의 기반이 되었습니다.
라쿠텐심포니는 라쿠텐의 최첨단 통신 기술과 관련 서비스를 혁신적으로 재해석하여 글로벌 시장에 제공하는 역할을 담당하고 있습니다.현재 라쿠텐심포니코리아는 라쿠텐심포니의 인터넷 서비스 사업부 소속으로, 센드 애니웨어, 라쿠텐 네오, 라쿠텐 마리타임과 같은 다양한 서비스를 통해 글로벌 고객에게 혁신적인 솔루션을 제공하고 있습니다.
We are looking for a Product Designer to shape the user experience of our maritime B2B SaaS platform, translating complex workflows and technical data into clear, intuitive interfaces. You will take ownership of the design process from customer discovery and problem definition to UX/UI design, implementation support, and continuous improvement. Working closely with product managers and engineers, you will help define product requirements, guide design decisions, and ensure that the delivered experience meets customer needs. You will also build a scalable design system and maintain design quality as the product grows.
주요업무
• Understand customers: Conduct interviews and usability testing to identify user needs, workflow challenges, and improvement opportunities• Shape product requirements: Collaborate with product managers and engineers to define problems, clarify requirements, and prioritize solutions
• Design end-to-end experiences: Create information architectures, user flows, wireframes, prototypes, and detailed UI designs
• Simplify complex workflows: Design dashboards, data tables, search and filtering, role-based access, and workflows involving multiple stakeholders
• Build a consistent design foundation: Develop and maintain reusable components, interaction patterns, and design guidelines
• Support implementation: Provide clear specifications covering interactions, screen states, and edge cases, and collaborate with engineers throughout development
• Ensure design quality: Review implemented features and conduct design QA to maintain usability and consistency before release
• Drive continuous improvement: Use customer feedback and product usage data to evaluate outcomes and improve the product experience
자격요건
• +8 years of experience designingweb-based products from discovery through implementation and release• Ability to translate complex business requirements into clear information architectures and user flows
• Strong UX/UI design skills, including experience with data-intensive interfaces such as dashboards, tables, and forms
• Proficiency in Figma or similar design tools for prototyping and component design
• Experience building, maintaining, or working with design systems
• Ability to explain design decisions and collaborate effectively with product managers and engineers
• A portfolio demonstrating your problem-solving process, contribution, and design outcomes
