포지션 상세
Make your mark where accurate execution and smart problem-solving keep money moving worldwide. You'll join a dynamic team that supports critical payment processing and helps business partners deliver great client experiences. We'll give you exposure to complex, time-sensitive workflows where attention to detail matters every day. You'll grow your operational expertise while collaborating across teams to improve processes and manage risk.
• Monitor queues and exceptions to identify issues early and reduce processing risk
• Respond to business partner inquiries with clear, timely updates and next steps
• Investigate payment processing breaks and determine root cause and resolution path
• Escalate risks, issues, and time-sensitive challenges to appropriate stakeholders promptly
• Partner with other transaction processing teams to adopt best practices and standardize workflows
• Maintain accurate documentation and processing notes to support transparency and auditability
• Follow applicable policies, procedures, and regulatory requirements within your scope
• Identify opportunities to improve controls, reduce rework, and streamline processes
• Experience supporting international payment processing operations
• Proficiency in English and Korean with strong verbal and written communication skills
• Ability to manage multiple tasks while maintaining accuracy and attention to detail
• Ability to prioritize work effectively and meet tight processing deadlines
• Proficiency with Microsoft Office (Excel, Outlook, Word)
• Ability to collaborate effectively with cross-functional partners in a team-based environment
주요업무
• Process daily payment-related deliverables accurately and within established cutoffs• Monitor queues and exceptions to identify issues early and reduce processing risk
• Respond to business partner inquiries with clear, timely updates and next steps
• Investigate payment processing breaks and determine root cause and resolution path
• Escalate risks, issues, and time-sensitive challenges to appropriate stakeholders promptly
• Partner with other transaction processing teams to adopt best practices and standardize workflows
• Maintain accurate documentation and processing notes to support transparency and auditability
• Follow applicable policies, procedures, and regulatory requirements within your scope
• Identify opportunities to improve controls, reduce rework, and streamline processes
자격요건
• Bachelor's degree (or equivalent practical experience)• Experience supporting international payment processing operations
• Proficiency in English and Korean with strong verbal and written communication skills
• Ability to manage multiple tasks while maintaining accuracy and attention to detail
• Ability to prioritize work effectively and meet tight processing deadlines
• Proficiency with Microsoft Office (Excel, Outlook, Word)
• Ability to collaborate effectively with cross-functional partners in a team-based environment
