포지션 상세
Dell Technologies customers rely on our products and services to drive progress. So, we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve.
• Develop automation and monitoring; reduce toil.
• Conduct root-cause analyses and corrective actions.
• Prepare handover and operational documentation.
• Design and delivery of advanced technical services.
• Automation, monitoring, and performance tuning skills.
• Incident response and problem management experience.
• Strong communication with stakeholders.
주요업무
• Design and deliver advanced service solutions.• Develop automation and monitoring; reduce toil.
• Conduct root-cause analyses and corrective actions.
• Prepare handover and operational documentation.
자격요건
• 10+ years of related experience (Infrastructure Deploy, deliver solutions, etc.)• Design and delivery of advanced technical services.
• Automation, monitoring, and performance tuning skills.
• Incident response and problem management experience.
• Strong communication with stakeholders.
