포지션 상세
MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions.
• Engage with customers during the different adoption journeys, providing assistance as required.
• Leverage AI to automate and deliver repeatable processes that help our team and the customers achieve faster outcomes and deliver repeatable IP aligned with AI and Agentic Solutions
• Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use, and learn from others to help accelerate your customer's AI transformation journey.
• Act as the Voice of the Customer by sharing insights and feedback with account teams to identify opportunities and remove adoption blockers.
• Drive customer success, solution adoption, and business growth: Identify and execute opportunities to expand consumption, usage, security, resiliency, and AI adoption by aligning Microsoft solutions to customer business objectives, industry trends, and digital transformation goals.
주요업무
• Assist with the end-to-end delivery of the FY27 Digital Accelerator - Copilot & Agents: 1,500+ live sessions across different adoption journeys• Engage with customers during the different adoption journeys, providing assistance as required.
• Leverage AI to automate and deliver repeatable processes that help our team and the customers achieve faster outcomes and deliver repeatable IP aligned with AI and Agentic Solutions
• Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use, and learn from others to help accelerate your customer's AI transformation journey.
• Act as the Voice of the Customer by sharing insights and feedback with account teams to identify opportunities and remove adoption blockers.
• Drive customer success, solution adoption, and business growth: Identify and execute opportunities to expand consumption, usage, security, resiliency, and AI adoption by aligning Microsoft solutions to customer business objectives, industry trends, and digital transformation goals.
