포지션 상세
Trust and Safety팀은 TikTok을 더욱 TikTok답게, 세계 최고 수준의 안전한 플랫폼을 만들기 위해 도전하고 있는 팀입니다. TikTok에서는 누구나 크리에이터가 될 수 있기에, 우리는 모든 사람들이 TikTok을 즐겁고 안전하게 사용할 수 있도록 자유로운 표현에 대한 존중을 기반으로 공정하고 투명한 환경을 조성해 나아가고 있습니다.
따라서 우리는 신뢰와 안전을 최우선으로, 다양한 유저의 시점에 서서 빠르게 변화하는 콘텐츠를 받아들이고 대응하는 최상의 팀원들이 활약하고 있습니다. 모든 사용자가 신뢰와 안전을 기반으로 플랫폼을 이용하고, 연결할 수 있는 세상을 만들어가는 Trust and Safety 여정에 함께하실 여러분을 정중히 모십니다.
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy.
Building a world where people can safely discover, create and connect.
The Trust & Safety team at TikTok helps ensure that our global community is safe and empowered to create and enjoy content across all of our applications.
At TikTok, it's your turn to make a change!
- Conduct quality assessment work by ensuring and evaluating the quality delivery of the content reviewed in European markets
- Provide QA reports to Supervisor
- Enhance moderation policy
- Work closely with local Operations and Safety teams
- Participate in the development of quality inspection standards and continuously optimize the process and system platform
- Help build scalable and effective labelling processes
- Conduct root cause data analysis and provide key actions to improve processes
- Produce structured feedback, support and supervision, and acting as a trusted point of contact for external stakeholders
- In-depth contact with Internet Governance, cyber-security, online speech trends, online culture wars, local political landscapes with an acute interest and/or understanding of the challenges faced by self-regulating social media platforms
- Able to work under minimal supervision and have strong logic/common sense related to job nature:
- Highly organised with an eye for detail and the aptitude to make ongoing improvements in your everyday work
- Great time management skills and the ability to work to deadlines
- Ability to manage multiple requests for information and handle confidential and sensitive information in a professional manner
- Outstanding natural communicator (verbal/written) with excellent language and communication skills ([Insert Targeted market language] at a Native level and proficiency in English is preferred)
- Ability to digest large data sets/policies in a cohesive and actionable manner
- Ability to communicate efficiently cross-department, with a wide array of internal and external stakeholders
- Familiar with office software such as Excel, Word, Powerpoint, etc.
따라서 우리는 신뢰와 안전을 최우선으로, 다양한 유저의 시점에 서서 빠르게 변화하는 콘텐츠를 받아들이고 대응하는 최상의 팀원들이 활약하고 있습니다. 모든 사용자가 신뢰와 안전을 기반으로 플랫폼을 이용하고, 연결할 수 있는 세상을 만들어가는 Trust and Safety 여정에 함께하실 여러분을 정중히 모십니다.
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy.
Building a world where people can safely discover, create and connect.
The Trust & Safety team at TikTok helps ensure that our global community is safe and empowered to create and enjoy content across all of our applications.
At TikTok, it's your turn to make a change!
주요업무
- Responsible for monitoring international short video content quality to ensure community ecological security.- Conduct quality assessment work by ensuring and evaluating the quality delivery of the content reviewed in European markets
- Provide QA reports to Supervisor
- Enhance moderation policy
- Work closely with local Operations and Safety teams
- Participate in the development of quality inspection standards and continuously optimize the process and system platform
- Help build scalable and effective labelling processes
- Conduct root cause data analysis and provide key actions to improve processes
- Produce structured feedback, support and supervision, and acting as a trusted point of contact for external stakeholders
자격요건
- Bachelor’s degree or above, ideally in the Humanities/Communication- In-depth contact with Internet Governance, cyber-security, online speech trends, online culture wars, local political landscapes with an acute interest and/or understanding of the challenges faced by self-regulating social media platforms
- Able to work under minimal supervision and have strong logic/common sense related to job nature:
- Highly organised with an eye for detail and the aptitude to make ongoing improvements in your everyday work
- Great time management skills and the ability to work to deadlines
- Ability to manage multiple requests for information and handle confidential and sensitive information in a professional manner
- Outstanding natural communicator (verbal/written) with excellent language and communication skills ([Insert Targeted market language] at a Native level and proficiency in English is preferred)
- Ability to digest large data sets/policies in a cohesive and actionable manner
- Ability to communicate efficiently cross-department, with a wide array of internal and external stakeholders
- Familiar with office software such as Excel, Word, Powerpoint, etc.
